In the 2003 book, “Leading Geeks: How to Manage and Lead People Who Deliver Technology,” author Paul Glen states, “Because technology has permeated all functional areas of organizations, every manager must now know how to lead geeks” (p. 18). Glen’s assertion begs two important questions: has technology permeated all functional areas of the modern business and do managers need specialized leadership techniques for handling knowledge workers? An evaluation of Glen’s statement in context with an example company provides a means for determining if the assertions are correct.
